Raising a gas meter box to the proper level

My first post here and hope someone can give me advice - please bear with me on as it will be a long one.



I moved into my house 18 months ago - it was built in 2003. At the time the plans were for the front door to be at the side with a couple of steps up to it. There is no front garden, just a path separating mine, and the one I'm attached to from the parking area so it was a level area. The previous owners decided whilst the building was going on that they wanted the door at the front: no problem apparently so that's how it ended up. After moving in they decided they didn't want the steps up to the front door, but the path sloped up to it instead making access easier. This also involved putting a fence along the front edge so that visitors wouldn't slip over the 2' drop!



But in doing all this the box housing the gas meter stayed in the same place, ie about 6" below the surface of the slope. It was paved almost up to the edge of the box and too deep for the box lid to be placed over it. So instead they put an aluminium drain cover over the top. This of course isn't waterproof and last

winter let it a lot of water and melting snow: it also meant the glass on the meter got a lot of condensation under it rendering it unable to be read. As I'm with nPower I contacted them to find a solution to the problem. Yes, they could come and replace the meter as it was obviously faulty but when I mentioned the water

getting into the box that put a different slant onto the problem. They then wouldn't touch it until the box had been sorted out. Oh, and in the meantime nPower needed the meter to be read so I had to lay out on the ground with a hairdryer for an hour to dry the glass enough to be able to read the figures....lol



The next problem is that its an independent pipeline company so I then made contact with them. I bounced back and forth between the pair of them trying to get someone out to look at the trouble I was having. Eventually nPower sent out an emergency engineer one evening as they thought it was dangerous for the water to be laying in the box - he agreed and said it needed to be sorted.



Nothing happened, the Spring came so I left the problem till September. I phoned the pipeline people - nothing. Phoned nPower - nothing. In the end I contacted nPower' complaints department who contacted the pipeline company who promised to get the local contractors out to have a look at the work needing

doing.



Here we are into December and I still haven't had anyone out. I have now contacted Consumer Focus who have been in touch with both companies - they promised to get back to me within 24 hours. As yet, not a word from either of them.



The box needs to be raised so that a proper lid can be attached but I need to know how much this is likely to cost. I'm a pensioner on limited income so you can imagine the sight of me laying on the ground with the hairdryer can't you?



Would the pipeline people have a comeback on the builder for creating this problem and therefore making him pay up to rectify it? Or what are the likely costs that I would incur if not?



Another point that I would add is that the property hadn't been handed over to the local authority after completion and this was only picked up when I bought the house. It does make me wonder if that was done deliberately due to the other various problems that I have found out since.



Sorry for this being so long but I thought it best to give all the background info at the start. I would be grateful if anyone could give me some advice for when nPower or the pipeline people finally make contact.
View complete forum thread


Related threads

Remove gas meter box

... meter box at the front of my property, there is a small gap between the back of the box and the brick wall. Unfortunately I left an envelope ... not working. There are instructions on the inside door to install and remove the gas meter box, but is it safe for me to do this so I can get the card out? ...

Gas Meter Box Key

Hi, I have searched and searched but still can't find where Phoenix Gas provide information about getting a meter box key. I know othecompanies that provide this for free. Any help welcome. Many thanks, C

Gas Meter Box Key

Hi, I have searched and searched but still can't find where Phoenix Gas provide information about getting a meter box key. I know othecompanies that provide this for free. Any help welcome. Many thanks, C

Gas Meter Box Key

Hi, I have searched and searched but still can't find where Phoenix Gas provide information about getting a meter box key. I know othecompanies that provide this for free. Any help welcome. Many thanks, C

Gas Meter Box Key

Hi, I have searched and searched but still can't find where Phoenix Gas provide information about getting a meter box key. I know othecompanies that provide this for free. Any help welcome. Many thanks, C

Who is responsible for gas pipes and meter box

... in order to upgrade the boiler we need to move the current gas meter box from half way down the garden to ... to replace the pipes from the main road to the property and move the box. Surely this is the resonsability of the SGN to ensure that the meter box is properly located on the property and ...

Gas meter with no earth

... whether it needs to be sorted out as soon as possible by electrician or gas man. My gas meter box needs replacing and I had the builder in to give some quotes of some work that needs to be doing. He checked the box and said there is no earth. Silly me, forgot to ask him whether I ...

Wiring Gas Meter

... earth wire attached to the wall with cable clips running along the front of the house and into the gas meter box. No one around the area seem to have this type of connection and by doing a bit of research i understand that the earth bond can be made "as ...

Jst Moved in: Prepayment Gas Meter & Electric co. Unknown

Ok, Theres a prepayment gas meter outside and i have no idea who is providing the electricity here......(its still on by the way) How do i find out who the Gas company are? Where do you buy gas cards? How do i find out who to use in future to provide my gas & electricity? I dont know what my ...

gas, electric and water new meters

Hi does anyone know the cheapest way to have a new gas meter installed as the previous one was removed some years ago in a property I have bought, also need new electric and water meters, Thanks

Moving Gas Meter outside..

... owner (now deceased) had received a letter saying that the gas meter needs to be updated and they had made an appointment ... cost ~£50 So got on the phone to Eon, who supply my electricity and asked them if they would do it. They said that they couldnt do it, but i needed to ring either; 1. 0845 6066 ...

new tenant no gas meter...

... to last week. Today, i went to the place to sort out utilities (gas & electricity). After numorous phone calls, i ... at all desire, go with british gas. I went berserk and tried to search for this gas meter but i couldn't find it so he said that it might had got taken out... So my question is: Should ...

First Utility can't supply gas meter for 28mm pipe

... onstream came to switch the smart meters they did the electric but said they can't do the gas meter as the pipe is 28mm and not 22mm. The larger pipe was installed ... boiler is quite a few yards away. As any one else had this problem or as any one got a smart meter from FU connected to a 28mm pipe ...

Ancient gas meter

We have been in our home since 1971.... we have the same gas meter all this time, many years ago it had the coin box removed .. yup that how old it is !! Just wondering shouldn't this be updated ! It might not be that accurate any more.. but then also it might ...

Confused by gas meter calculations

... shed any light on the calculations used by gas suppliers to arrive at "units ... calculations than mine, I'm assuming this must be because her "unit" as shown on the gas meter, represents a different quantity of ... converted to kilowatt hours Atlantic electric and gas are using the calculations: units ...

Atlantic Electric & Gas Meter Readings

... guessing that they must be expecting me to enter 01234 (despite the fact that my meter doesn't have a fifth digit, does anybody know if this is correct please? I'm hesitating slightly because their 'How to read your gas meter' page implies that imperial meters have 4 ...

Squeaky Gas Meter

... in our downstairs landing. I have now narrowed this down to the gas meter in our hallway. We've even called Transco's National Gas Emergency helpline and had someone out to check the meter in case ... from Scottish Power to Southern Electric but how likely is it a meter that is otherwise perfectly safe ...

Forced gas meter reloaction. Threatened with disconnection. Advice please

... Today a workman knocked at the door and asked to look at our gas meter. He then told us that they were going to relocate ... . There is a VERY large white plastic box containing the meter and a large bore ... lose a parking space because of the size of the meter. We told they workman that we were not happy ...

Expensive Prepayment Gas Meter?

... running shallow baths, cooking mainly with the electricity at the moment (which is also metered) as it seems a lot cheaper, and ... £3 debt), especially when I am sacrificing my warmth etc, trying not to use the gas too often. I'm don't know much about gas meter reading, but after running a shallow ...

Help! gas meters

... built an extension and want to move our gas meter to a box outside. We thought it would be around £500, ... this but have ordered and paid for the new kitchen which needs the meter to be moved. If we can't have it moved we will have to redesign the kitchen and I just hope that although we have paid ...

Quantam/british gas meter

... posts would take about a month!. I have a quantam gas meter and noticed a sharp ... in what I put in each week. So, I started to monitor it as I used the gas and found the results bizzare. First thing ... me, free of charge, a thing to tell me how much electric I am using and a socket to turn off standbye ...

New gas meter, and bills are lower????

... the plumber said "NO CHANCE" ? 2/ Should I raise my concerns about the meter with British gas? 3/ Is there any way of getting the old meter tested, ... longer, before contacting someone about it? 5/ If this is a case of a faulty meter (I understand it is VERY rare), would the clear difference in usage ...

Gas Meter Replacement

... every few years to ensure that it is accurate? If so, does anyone know how frequently this needs to be done? I have an old gas meter that reads in cubic feet and I ... only replace meters if they are faulty. Strangely enough, my electricity meter was replaced routinely by my previous supplier as ...

'creeping' gas meter

... way to stop this was to physically turn off the gas supply at the meter box outside. Mum has worked ... been paying £10 per month even when she wasn't using anything. Someone has suggested that it is called a 'creeping' meter and they are very common. Is this true? Surely it can't be right? Mum has now ...