Trend Micro Pop Up Problem
'Popup blocking software has prevented display of the Trend Micro Security Services dashboard.
Open an Internet Explorer window and enter the following URL in the Adress box:
http://tmss.trendmicro.com/dashboard.'
I don't have any Trend Micro software so believe it is malware. Here is my HijackThis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:26:35, on 05/07/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal
Running processes:
C:Windowssystem32taskeng.exe
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:Program FilesToshibaConfigFreeNDSTray.exe
C:Program FilesToshiba TEMPROToshiba.Tempo.UI.TrayApplication.exe
C:WindowsRtHDVCpl.exe
C:WindowsSystem32hkcmd.exe
C:WindowsSystem32igfxpers.exe
C:Program FilesCamera Assistant Software for Toshibatraybar.exe
C:Program FilesToshibaHDMICtrlManHDMICtrlMan.exe
C:Program FilesToshibaPower SaverTPwrMain.exe
C:Program FilesToshibaSmoothViewSmoothView.exe
C:Program FilesToshibaFlashCardsTCrdMain.exe
C:Program FilesSyncrosoftPOSH2Ocledx.exe
C:WindowsWindowsMobilewmdSync.exe
C:Program FilesJavajre6binjusched.exe
C:Program FilesAVGAVG9avgtray.exe
C:Program FilesiTunesiTunesHelper.exe
C:Program FilesWindows Sidebarsidebar.exe
C:Program FilesToshibaTOSCDSPDTOSCDSPD.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:Program FilesSkypePhoneSkype.exe
C:Program FilesToshibaSmartFaceVSmartFaceVWatcher.exe
C:Program FilesMicrosoft OfficeOffice12ONENOTEM.EXE
C:Windowssystem32wbemunsecapp.exe
C:Windowssystem32igfxsrvc.exe
C:Windowssystem32igfxext.exe
C:Program FilesWindows Sidebarsidebar.exe
C:Program FilesToshibaHDMICtrlManHCMSoundChanger.exe
C:Program FilesLavasoftAd-AwareAAWTray.exe
C:Program FilesToshibaConfigFreeCFSwMgr.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesGoogleGoogle ToolbarGoogleToolbarUser_32.exe
C:Windowssystem32MacromedFlashFlashUtil10h_ActiveX.exe
C:WindowsSystem32notepad.exe
C:Program FilesAbletonLive 8.0.4ProgramLive 8.0.4.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesTrend MicroHiJackThisHiJackThis.exe
C:Windowssystem32SearchProtocolHost.exe
C:Windowssystem32DllHost.exe
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page =
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:Program FilesSkypeToolbarsInternet ExplorerSkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:Program FilesRealRealPlayerrpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:Program FilesAVGAVG9avgssie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.5.5126.1836swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O4 - HKLM..Run: [Windows Defender] %ProgramFiles%Windows DefenderMSASCui.exe -hide
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM..Run: [cfFncEnabler.exe] cfFncEnabler.exe
O4 - HKLM..Run: [topi] C:Program FilesTOSHIBAToshiba Online Product Informationtopi.exe -startup
O4 - HKLM..Run: [Google Desktop Search] "C:Program FilesGoogleGoogle Desktop SearchGoogleDesktop.exe" /startup
O4 - HKLM..Run: [Google EULA Launcher] c:Program FilesGoogleGoogle EULAGoogleEULALauncher.exe IE PA
O4 - HKLM..Run: [Toshiba TEMPO] C:Program FilesToshiba TEMPROToshiba.Tempo.UI.TrayApplication.exe
O4 - HKLM..Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM..Run: [IgfxTray] C:Windowssystem32igfxtray.exe
O4 - HKLM..Run: [HotKeysCmds] C:Windowssystem32hkcmd.exe
O4 - HKLM..Run: [Persistence] C:Windowssystem32igfxpers.exe
O4 - HKLM..Run: [Camera Assistant Software] "C:Program FilesCamera Assistant Software for Toshibatraybar.exe" /start
O4 - HKLM..Run: [HDMICtrlMan] C:Program FilesTOSHIBAHDMICtrlManHDMICtrlMan.exe
O4 - HKLM..Run: [TPwrMain] %ProgramFiles%TOSHIBAPower SaverTPwrMain.EXE
O4 - HKLM..Run: [HSON] %ProgramFiles%TOSHIBATBSHSON.exe
O4 - HKLM..Run: [SmoothView] %ProgramFiles%ToshibaSmoothViewSmoothView.exe
O4 - HKLM..Run: [00TCrdMain] %ProgramFiles%TOSHIBAFlashCardsTCrdMain.exe
O4 - HKLM..Run: [Toshiba Registration] C:Program FilesToshibaRegistrationToshibaRegistration.exe
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OBrealsched.exe" -osboot
O4 - HKLM..Run: [H2O] C:Program FilesSyncroSoftPosH2Ocledx.exe
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 8.0ReaderReader_sl.exe"
O4 - HKLM..Run: [AppleSyncNotifier] C:Program FilesCommon FilesAppleMobile Device SupportAppleSyncNotifier.exe
O4 - HKLM..Run: [Windows Mobile-based device management] %windir%WindowsMobilewmdSync.exe
O4 - HKLM..Run: [Skytel] Skytel.exe
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe"
O4 - HKLM..Run: [AVG9_TRAY] C:PROGRA~1AVGAVG9avgtray.exe
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKCU..Run: [Sidebar] C:Program FilesWindows Sidebarsidebar.exe /autoRun
O4 - HKCU..Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU..Run: [swg] "C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe"
O4 - HKCU..Run: [Skype] "C:Program FilesSkypePhoneSkype.exe" /nosplash /minimized
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:Program FilesToshibaTRDCReminderTRDCReminder.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:Program FilesMicrosoft OfficeOffice12ONENOTEM.EXE
O4 - Global Startup: TOSHIBA Face Recognition Watcher.lnk = C:Program FilesToshibaSmartFaceVSmartFaceVWatcher.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:Windowssystem32GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2Office12EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:Program FilesGoogleGoogle ToolbarComponentGoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~2Office12ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~2Office12ONBttnIE.dll
O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:Program FilesSkypeToolbarsInternet ExplorerSkypeIEPlugin.dll
O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/...k-21&site=home (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2Office12REFIEBAR.DLL
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01...PUplden-au.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:Program FilesAVGAVG9avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:PROGRA~1COMMON~1SkypeSKYPE4~1.DLL
O20 - AppInit_DLLs: AVGRSSTX.DLL,C:PROGRA~1GOOGLEGOOGLE~2GOEC62~1.DLL,avgrsstx.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:Windowssystem32browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:Windowssystem32agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportAppleMobileDeviceService.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG9avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG9avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:Program FilesTOSHIBAConfigFreeCFSvcs.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:Program FilesGoogleGoogle Desktop SearchGoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9ed9a103be8f0) (gupdate1c9ed9a103be8f0) - Google Inc. - C:Program FilesGoogleUpdateGoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:Program FilesLavasoftAd-AwareAAWService.exe
O23 - Service: NBService - Nero AG - C:Program FilesNeroNero 7Nero BackItUpNBService.exe
O23 - Service: NMIndexingService - Nero AG - C:Program FilesCommon FilesAheadLibNMIndexingService.exe
O23 - Service: SmartFaceVWatchSrv - Toshiba - C:Program FilesToshibaSmartFaceVSmartFaceVWatchSrv.exe
O23 - Service: Notebook Performance Tuning Service (TempoMonitoringService) - Toshiba Europe GmbH - C:Program FilesToshiba TEMPROTempoSVC.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:Program FilesToshibaTOSHIBA DVD PLAYERTNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:Windowssystem32TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:Program FilesToshibaPower SaverTosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA Corporation - (no file)
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:Program FilesTOSHIBASMARTLogServiceTosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:Program FilesCommon FilesUlead SystemsDVDULCDRSvr.exe
--
End of file - 11847 bytes
Any help appreciated. Thankyou for your time.
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