Acer 8930G Blu Ray Problems.

I've had my Acer Aspire 8930G for about 4 months now, bought it brand new for around £800.

I've never really tried playing Blu Rays on it, infact I've not even watched one all the way through, I've only tested 2 when I first bought the laptop.

I've just tried to watch a brand new genuine blu ray film, but the acer arcade constantly stops working and the blu ray doesn't load up to play the film (it loads the adverts prior to the film but not the actual film) acer arcade asks to check for soultions to the problem but doesn't bring any up when I click get solutions.

If I don't get that error message I get a message along the lines of an unexpected error occured, please reboot your machine.

The blu ray is brand new, scratch free and plays fine on other blu ray players.

on the acer arcade menu I've gone to settings and clicked live update, it says connecting and then a message comes up saying no update is available, so I assume it's upto date although I don't recall updating it three times?

The version I'm using is: 2.1.6010
Audio Decoder: 6channel

Is the the right and latest version for Vista?

Whats the problem? Other blu rays won't play either and they take forever to load up until the point, acer arcade has stopped working pops up?

Please help.

Thanks.
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